Everyday Straight Leg Jogger - Truffle

We accept the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

Contoured Club has a transparent size guide available to assist you in choosing the size right for you. Our Size Guide provides a conversion table to all major country size systems.

If you need further support, please email us at customersupport@contouredclub.co.uk

United Kingdom:

All orders over £50: FREE Standard Shipping (cannot be used in conjunction with discount codes)

UK Standard Shipping (Royal Mail Tracked 48 Hours): £4

UK Next Day* (Royal Mail Tracked 24 Hours): £5

United States:

DPD Standard (5-7 Working Days): £25

Europe: TEMPORARILY UNAVAILABLE DUE TO NEW LEGISLATION

DPD Standard (3-5 Working Days): £25

Rest Of World:

DPD Standard (5-7 Working Days): £30

Working Days are Mon - Fri, excluding UK Bank Holidays.

*UK next business day delivery if order is placed before 2pm.  

Orders outside of the UK may be subject to local customs and duties charges at the final destination. Any customs or import duties and associated fees are charged once the parcel reaches its destination country, you will be contacted by the shipping company direct to arrange payment.

Contoured Club cannot be held responsible for any additional charges on your order. We recommend contacting your local customs office for an estimate of these fees.

Orders outside of the UK may be subject to local customs and duties charges at the final destination. Any customs or import duties and associated fees are charged once the parcel reaches its destination country, you will be contacted by the shipping company direct to arrange payment.

Contoured Club cannot be held responsible for any additional charges on your order. We recommend contacting your local customs office for an estimate of these fees.

We do everything we can to fulfill orders quickly therefore this may not be possible, however if you need to change something please use the contact form or email us at customersupport@contouredclub.co.uk.

Contoured Club are happy to accept return items within 30 days of receiving your order if they are deemed as acceptable returns in line with the following circumstances:

• The item(s) is returned to us in its original dispatched condition, clean and unworn with tags.
• The item(s) return package contains either a copy of the original order/packing slip or a copy of the return note.
• The item(s) are safely packed to avoid damage in transit and return as received.

Please note we will be unable to process refunds if the above conditions are not met. We do not offer exchange.

We ask you to please keep all proof of postage including receipts until your refund or request has been completed and dealt with.

Refunds and Returns Procedure

Step 1: Log into your Contoured Club Account

Step 2: Enter Your Order Number & Email address (the same you ordered with)

Step 3: Follow the online Return Process & Submit

Step 4: You will receive a Returns Raised Email

Step 5: You will then receive a Returns Request Approved Email

Step 6: Pack & Enclose Slip - You will need either to print this email or enclose the original order slip in the package

Step 7: Proof of Postage - We recommend sending all items tracked as we can not accept responsibility for any lost items. Please retain the proof of postage.

Step 8: Returns Address -

CONTOURED CLUB
250 Rayleigh Road, Leigh-On-Sea, Essex, SS95XL

Step 9: Returned Item(s) Received - We have received your return items and we can confirm they meet all return requirements so we will be issuing your refund accordingly.

Once we have received your returned package, your refund will be issued to the same payment method as the order purchase and we aim to refund within 14 days.

Shipping costs will not be refunded unless the item is being returned on a faulty return basis, we will refund original payment in full as long as they the returned goods meet the stated standards.

If you’re paying in another currency than GBP, exchange rate can fluctuate.